Shipping policy

  • Shipping: All products are shipped from Luxembourg via a secure, tracked method. Free shipping is available on orders over €60.
  • Delays: Due to high order volume, shipping times may be delayed by 2-3 days.
  • Cancellations and Adjustments: Once an order is placed, cancellations or changes cannot be made.
  • Order Processing: Orders take 1-3 business days to process, and a tracking link will be sent after dispatch.
  • Free Shipping: Available on orders above €60.
  • Business Days: Orders are only processed on business days (Monday-Friday), excluding bank holidays.
  • Damaged Packages: If your package arrives damaged, contact ofamosostore@hotmail.com within 5 business days with photos for assistance.